If you need advice about your loan app otherwise has actually concerns on the a special or current consumer loan, you could potentially get in touch with Santander Financial in another of one or two implies. You could potentially love to drop to the a region department, if there’s one to close. However, Santander Bank characteristics twelve says and you can D.C., however, only has local twigs and you may ATMs during the nine of those.

You can also get in touch with Santander by cellular phone on 877-768-2265. Customer care representatives are available Friday compliment of Weekend, 8:00 a.m. to 8:00 p.m. Mais aussi.

Customer happiness

When it comes to customer care, Santander Bank obtains below common ratings, into the institution currently carrying a-1.5 out-of 5 celebs (Bad) get into Trustpilot.

Multiple people has complained towards sluggish responsiveness out-of customer service representatives. Having said that, the bank operates in the world, and some of feedback are from people in other countries, that could maybe not echo the brand new skills of these found in the You.S.

Account Management

Santander Bank consumers can be perform the personal loans or any other profile from the bank’s on line site or cellular software. Both enable it to be customers to get into their current balance, developed automatic costs, generate a supplementary payment, otherwise come across a neighbor hood part.

Each other Santander Financial and you may SoFi bring signature loans that have lower minimums, aggressive interest levels, and you will simpler online software processes. Although not, there are lots of tall differences between installment loan company Oakland CA both of these organizations:

• SoFi also provides personal loans up to $a hundred,100, if you’re Santander maxes out at $fifty,one hundred thousand.
• Santander items are only available to customers in one of the a dozen states it caters to, or Washington, D.C. SoFi now offers the products it makes to help you consumers in every fifty says.
• Santander e big date, while you are SoFi borrowers would have to wait a few days in order to located loans.
• APRs because of SoFi begin just 4.99%. Having Santander Lender, the lowest rate you are getting was six.99% Annual percentage rate.

Even in the event Santander Lender offers personal loans which have aggressive conditions and you may investment timelines, SoFi is best alternative if you’d like a more impressive loan otherwise real time outside of Santander’s limited provider area. Although not, Santander has capital as fast as the same time, when you you would like currency prompt, this lender could be worthy of a glimpse.

Santander Financial has actually a fairly minimal provider town, just providing financial products and services – such personal loans – in order to people on northeastern U.S. and you may Florida. not, Santander’s small funding out-of signature loans (after same date) from ranging from $5,one hundred thousand and $fifty,100000 produces that it bank an aggressive option if you are with its services city.

Santander has the benefit of APRs as low as six.99%, and you will people can get pre-approved on the web just a few minutes with no affect their borrowing score. As much as support service reviews, yet not, Santander functions below average. Even though you can visited customer support agents through cellular phone 7 days a week, brick-and-mortar twigs are just located in nine of your several says one to Santander properties. If you like to try to get fund or take control of your account myself, it most limiting.

not, Santander personal loans feature no annual charges, origination costs, or prepayment punishment. If you are looking getting an instant loan and tend to be safe implementing on the internet, that it bank is perhaps a good selection-so long as you are now living in among their serviceable says.

Methodology

Investopedia is serious about bringing users with objective, comprehensive studies regarding unsecured loan lenders. So you’re able to price business, i gathered more twenty five study affairs around the more 50 lenders, and rates, costs, loan numbers, and repayment terms and conditions to make sure that our analysis assist pages build advised behavior due to their borrowing need.

Currently, signature loans are only open to people during the Santander’s footprint, which includes Connecticut, Delaware, Florida, Massachusetts, Maine, pshire, Nj-new jersey, Ny, Pennsylvania, Rhode Island, North carolina, and you may Arizona, DC.